Information for patients

Everything you need to know for a comfortable treatment journey

Because your comfort is important to us, we provide you with all the information you need for a comfortable and reliable treatment experience at Dar Al Oyoun. Whether it’s registration steps or information about tests, you’ll find everything you need to prepare for a successful visit here.

Patient and Family Responsibilities

– Following the hospital’s policies and procedures.

– Providing accurate and complete information about medical history and previous medications.

– Reporting unexpected changes in health status.

– Reporting painful symptoms.

– Respecting the rights of other patients and hospital staff.

– Adhering to medical appointments.

– Bringing personal medications.

– Refraining from bringing outside food unless approved by the treating physician.

– Preparing the patient for surgeries and refraining from eating or drinking beforehand.

Patient and Family Rights

– Rights as defined by laws and regulations.

– Access to care if available at the hospital.

– Awareness of medical services provided.

– Clear information about treatment for patients and families.

– Respect for privacy and confidentiality of medical and personal information.

– Knowledge of healthcare providers involved.

– Consent to or refusal of treatment.

– Option for second medical opinions.

– Freedom to file complaints without fear.

– Access to test results and procedures.

– Right to be treated with dignity and respect.

Contracting Entities

Unions

Doctors Syndicate
Lawyers Syndicate
Giza Commercial Syndicate
Cairo Commercial Syndicate
Engineers Syndicate
Journalists Syndicate
Scientific Professions Syndicate
Plastic Artists Syndicate

Hotels

Movenpick Hotel – Media Production
Royal Maxim Palace Hotel
Royal Maxim Kempinski Hotel
Tourism and Hotels
Grand Nile
Tower Hilton Hotel

Ministries

Ministry of Culture
Ministry of Foreign Affairs
Ministry of Justice Employees
Ministry of Housing – Authority
Ministry of Housing – Central
Ministry of Justice – Consultants
Ministry of Interior – Police Hospital

 

Insurance companies

MetLife – Alico
GlobeMed – Clients
NextCare – Allianz
AXA Egypt – Clients
Your Health Limitless Healthcare
Al Mashreq Medical Care
Wadi El Nil Medical Services
Mostaqbal Healthcare
Med Right
Eye Egypt
Kira Plus
Misr Insurance
Medi Care
Med Mark
Egycare
Tristar
Bupa
Sonic
Egypt Health Care
Al Ahly Medical Services
Reliance Healthcare

 

Banks

  • gyptian Saudi Finance Bank/Al Baraka Bank
  • Central Bank of Egypt
  • Arab International Bank
  • Egyptian Agricultural Bank
  • Arab African Bank
  • Bank of Egypt – Pensions
  • Housing and Development Bank
  • Commercial International Bank
  • National Investment Bank
  • Suez Canal Bank
  • Bank of Egypt Iran
  • Cairo Bank
  • Faisal Bank

Cement companies

  • Suez Cement
  • Helwan Cement
  • Sina Cement 

Oil companies

  • South Valley Petroleum Holding Company
  • Egyptian General Petroleum Corporation
  • North Marine Petroleum Company
  • Nest of Navigation Petroleum Company
  • Cooperation Petroleum Company – Clients
  • Egypt Petroleum Company
  • Suez Oil Company
  • Petrojet
  • Gas Tech
  • GASCO
  • SUMED
  • El Nasr Mining Company
  • Gelig Petroleum Suez – GUPCO
  • Egyptian Gas Distribution Company
  • Petrosilah

Government agencies

  • Water and Sanitation Company
  • Sugar and Integrated Industries Company
  • National Insurance and Pensions Authority
  • Holding Company for Cotton, Spinning and Weaving
  • Central Auditing Organization
  • Egyptian Ferro Alloys
  • Egyptian Telecommunications – Clients
  • Egyptian Maritime Transport Works
  • League of Arab States
  • Central Security Forces
  • National Security Forces
  • Egypt Duty Free
  • Qena Paper Industry
  • Tax Authority
  • Rice Marketing
  • Sayed Pharmaceuticals
  • Real Estate Tax Authority
  • National Research Center
  • Support Fund for Spinning and Textile Industry
  • North Cairo Electricity Distribution – Clients

Private companies

  • Egoth
  • Hyper One
  • Nile Sat
  • Medco Plast
  • Kriazi Company
  • Rameda Pharmaceuticals
  • Sedico Pharmaceuticals
  • Academia International Trading
  • Fournieri Ice Cream
  • Al Mansour International Company
  • Toyota Automotive Manufacturing
  • Al Ezz Rebar Manufacturing
  • Assobor Consult
  • Media Production City Trade Union Committee
  • Media Production City – Clients
  • United Tobacco Company
  • Charity Association for Export Workers
  • Electronic Services, Information and Transactions Company
  • Suez Canal Authority
  • Novartas

Embassies

  • Embassy of Libya
  • Embassy of Kuwait
  • Embassy of the Emirates
  • Embassy of Qatar
  • Embassy of Yemen
  • Embassy of Sudan
  • Embassy of Saudi Arabia

Clubs Offer

  • Aknober Gardens Club
  • Wadi Degla Club
  • Sheikh Zayed Club
  • 6th of October Club
  • Tersana Club
  • Al Khamael Club
  • Al Sayd Club
  • Al Ahly Club
  • Zamalek Club
  • Al Nadi Club